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> Customer Service

Sample Availability & Policy:
Free samples are available in 7 - 12 days. Buyer covers the shipping cost

Quality :
We have an independent department QC to check the safety and quality of products under the standard checking procedure, and making the records according to the ISO requirement

Warranties 
Product warranty: 2 years


Export Processing Support :
We provide the following services before shipment: buy insurance, shipment arrangement, export documents, CO, form A, Form F (as required). We have long cooperated good shipping forwarder.

After Sales Service :
Quality complaint will be handled within 48 hours by our after-sale service team (6 professional staffs). Technical supports are provided any time by e-mail or phone.

Communication Language :
Our foreign trade sales are proficient in both verbal and written in English,They can communicate with foreigners without obstacle.